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Frequently Asked Questions

Events
1. How long does it take for an event to be posted to the website?
2. How can I submit an event to be posted?
3. The info on the event is wrong!

Profile & Account Details
1. How do I delete my entire account?
2. How can I change my username?
3. How can I change my email address?
4. How can I edit my profile?
5. I can't login to my account. What do I do?

Photos
1. How can I add a photo to my profile?
2. I tried uploading my photo but it says it's too big. Help!
3. What makes a photo inappropriate?

User/Member Issues
1. So-and-so is bothering me/talking crap about me. Help!
2. How do I report a user?

Payments
1. How much does this website cost to use?

Other
1. I need help with <insert topic here>. Who can I contact?
2. How many people run superdyke?
3. How much does it cost to advertise on superdyke?




Events
Q. How long does it take for an event to be posted to the website?
A. It usually takes a day or two for an event to be posted. Sometimes it'll take longer, depending upon what else is happening at the time. Please keep this in mind when submitting events, and do it ASAP to allow for some time between posting.
   
Q. How can I submit an event to be posted?
A. Check out the contact us section for where to send events.
   
Q. The info on the event is wrong!
A. Oops! We try to ensure that the info is correct but mistakes can still be had. Submit a note and we'll fix it ASAP.
   
   
Profile & Account Information
Q. How do I delete my entire account?
A. Send an email to the superdyke support contact stating your username and account deletion request. Your email must be sent from the address you used to create the account. You will receive a reply asking you to confirm that you want your entire account (profile/messages/friends list) removed from the site. Once you confirm, it'll take a few days to complete.
   
Q. How can I change my username?
A. Submit a request to the superdyke support contact. It'll take a few days to complete.
   
Q. How can I change my email address?
A. Click the link "account info" under the category "your account" in the left-hand navigation. There's a field for email on that page.
   
Q. How can I edit my profile?
A. Click the link "member profile" under the category "your account" in the left-hand navigation.
   
Q. I can't login to my account. What do I do?
A. Fill in the contact form and please remember to include your username and email address that you used to signup for the account.
   
   
Photos
Q. How can I add a photo to my profile?
A. There are two ways:

1. Click the link "member profile" under the category "your account" in the left-hand navigation. Click to edit your profile, and it is the first link on the page.

2. Click your nickname in the top where it says, "Welcome, <nickname>!". Click "Add/Modify your picture" under the "Profile Options" menu.
   
Q. I tried uploading my photo but it says it's too big. Help!
A. Most likely this is because your image is just too large - for example, you took it right from your digital camera. The image resizer will do its best to resize images, but sometmies it's just too large. You'll need photo editing software on your computer to manually resize it smaller so the website can accept it.
   
Q. What makes a photo inappropriate?
A. A photo is considered inappropriate if it is sexually suggestive, is not a picture of you, or if it contains nudity or semi nudity. Inappropriate pictures will be removed right away and may result in you being banned from the website.
   
   
User/Member Issues
Q. So-and-so is bothering me/talking crap about me. Help!
A. If someone is bothering you, you can block them from sending messages to you. Click the "Block User" link on the message they have sent you, or click "Manage your block list" inside your messages inbox.
   
Q. How do I report a user?
A. Use the contact form if someone is abusing their membership on the website, or click "report as inappropriate" under the picture in their profile. Please don't abuse this feature: use it only if a picture really is inappropriate, not if you don't like the user.
 
 
Payments
Q. How much does this website cost to use?
A. It's free.
   
   
Other
Q. I need help with <insert topic here>. Who can I contact?
A. Please use the contact form for everything.
   
Q. How many people run superdyke?
A. Superdyke was created in 2000 by Michelle, aka skippy. It's since grown much larger, and the local events listings are maintained by a number of volunteers in various parts of Canada and the US.
   
Q. How much does it cost to advertise on superdyke?
A. Check out our stats and rates here: advertising on superdyke.
 
     



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